Retainer ServicesAccountants are the trusted advisor – the first port of call for most business matters. But does this put a strain on your practice, and are you best placed to handle every request?
Although this fosters a strong client relationship, it does take up lots of valuable time and the client may see this as ‘part of the job’ and won’t expect an extra fee. This can lead to a cycle where you’re overworked and under-rewarded, on both a financial and motivational level. A strong network can ease that load. Rather than spending time researching, a short phone call with an expert will likely cover most of the quick questions. If it’s more complicated there’ll be a reason why, and this can be communicated to the client – giving a perfect opportunity to agree any necessary fees at an early stage. This allows more time for what matters to you, and reduces the stress of taking on technical matters that may be out of your comfort zone. A solid network will also keep you informed; provide solutions; and will make you look good – ultimately allowing you to keep control of, and strengthen those client relationships. VITA is looking to expand its own network, and is offering cost effective solutions through both formal retainers, and by working on an adhoc basis. Please contact Greg directly if this is of interest to you. Surrounding yourself with the right people to raise awareness of the current issues, and provide cost effective solutions may be the best route to sharing the load and peace of mind. Please see the option on packages available. |
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